Refund Policy

REFUND POLICY

We offer a 2 YEAR money back guarantee to ensure you get the best out of it

Experience

If you are not satisfied with the item, contact us now and we will solve your problem!
We do not accept returns after the 30 day period, so contact us as soon as possible and
you will get a full refund!

HOW TO MAKE AN ARTICLE?

Simply fill out our contact form or email us at info@dinamicom.com with your order number. Once the product has been received and verified, we will refund the amount paid! (Refunds can take up to 5 days to process, depending on your lender.)
The returned product must be intact and sealed.

 

IF THE ITEMS I RECEIVE ARE DEFECTIVE / WRONG / DAMAGED?

If you have received defective, incorrect and / or damaged goods, please contact us within 30
days from receipt of the order. Remember to include the order number, photographs of the items and all references relating to the receipt of the package and, in
in accordance with our money back guarantee, we will try our best to solve the problem as soon as possible!

 

HOW CAN I CHANGE OR CANCEL MY ORDER?

Please contact us as soon as possible if you wish to change or cancel your order at info@dinamicom.com. Remember to include the order number and the modification and / or cancellation you wish to make, you will receive confirmation of the operation. Orders that have already been packed or shipped cannot be changed or canceled.